Shipping policy
Shipping Policy – HeartfeltTreasures
At HeartfeltTreasures, we are committed to delivering your special items safely and efficiently. Please review our shipping policy below for details on processing times, delivery estimates, and more.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days
Please note that delivery times are estimates and may vary due to external factors such as carrier delays or high-demand periods.
International Shipping
We proudly ship worldwide. International shipping times typically range from **7–15 business days**, depending on the destination.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Delays & Issues
While we strive to ensure timely delivery, occasional delays may occur due to unforeseen circumstances. If your order is significantly delayed or lost, please contact us and we will assist you promptly.
Incorrect Address
Please ensure that your shipping address is correct at checkout. HeartfeltTreasures is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or our shipping policy, feel free to contact our support team at:
Heartfelttreasureshop@gmail.com
We appreciate your trust in HeartfeltTreasures and look forward to delivering something special to you!